IT Allies
IT Support
IT Support you can count on
We know what you want from an IT Support partner – problems solved quickly, clearly and comprehensively.
This is exactly what we provide through our three tiers of IT Support packages. From remote support and reporting to effective protection against viruses and malware, it’s our mission every day to ensure your business’ technology is working to its full potential, allowing you to continue doing what you do best.
Take a look at our Micro, Medium and Large support packages:
| Packages | MICRO | MEDIUM | LARGE |
|---|---|---|---|
| SUPPORT | |||
| Support Response Weekdays 9-5 excluding BH | 4 hours | 2 hours | 1 hour |
| Remote Reporting and Management software | |||
| Patch Management | |||
| Managed Anti-Virus / Anti-Malware | |||
| Remote Support | |||
| Onsite Support per Month | N/A | 2 hours | 4 hours |
| EMAIL OFFICE 365 | |||
| Email Signature & Disclaimers Management | |||
| Spam & Malware Protection | |||
| Advanced Threat Protection | |||
| Email Archiving | |||
| DMARC email monitoring | |||
| MANAGEMENT | |||
| Technology Business Review Meeting | Annual | Bi-Annual | Quarterly |
| TRAINING | |||
| Security Awareness Training | N/A | ||
| SCOPE | |||
| Typical number of Users | 1-3 | 4-10 | 11+ |
| PER USER PER MONTH | £50 | £45 | £40 |
Reach out to IT Allies using the contact form below and get started with a support provider you can trust!